Guest Guidelines
Hotel Policies
To ensure a comfortable and pleasant stay for all our guests, please read our policies carefully.
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Check-In & Check-Out
- โCheck-in time: 12:00 PM (Noon) onwards.
- โCheck-out time: 11:00 AM.
- โEarly check-in / late check-out subject to availability and may attract extra charges.
- โValid Government-issued photo ID (Aadhaar, Passport, Driving Licence, Voter ID) mandatory at check-in.
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Payment Policy
- โNo advance payment required to confirm a booking made on this website.
- โFull payment collected at property upon check-in.
- โAccepted: Cash, UPI (Google Pay, PhonePe, Paytm), Debit/Credit Card.
- โInvoice and receipt provided upon request.
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Cancellation & Modification
- โCancellations must be communicated by phone or WhatsApp at least 24 hours before check-in.
- โSince no advance is collected, there is no refund process โ just inform us to cancel.
- โWalk-in bookings accepted subject to room availability.
- โTo modify dates, contact us via phone or WhatsApp as early as possible.
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Guest Conduct
- โSmoking strictly prohibited inside all rooms and indoor areas.
- โLoud music, parties, or gatherings are not permitted in rooms.
- โGuests are responsible for any damage to property during their stay.
- โManagement reserves the right to request guests to vacate for inappropriate behavior.
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Pets
- โPets are not allowed inside the property.
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Security & Safety
- โCCTV cameras are operational in all common areas.
- โGuests must lock their room doors when leaving.
- โValuables may be handed to reception for safekeeping.
- โContact reception immediately in case of any emergency.
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Amenities
- โWi-Fi access subject to availability; speed may vary.
- โPower backup available for essential lighting and fans.
- โRoom service timings: 7:00 AM โ 10:00 PM.
- โParking available on a first-come, first-served basis.
๐ Note
Vatika Courtyard management reserves the right to modify these policies at any time without prior notice. For any queries, please reach us on the Contact Page.
